Kargo politikası
Last updated: May 18, 2026
At Goldliebe, we aim to deliver your jewelry quickly, safely, and beautifully packaged.
Processing Time
All orders are processed within 1–2 business days after payment confirmation.
During high demand periods (sales or holidays), processing may take slightly longer.
Shipping Time
Estimated delivery times:
- 🇩🇪 Germany & EU: 4–7 business days
- 🌍 International: 5–10 business days
Please note that delivery times may vary due to customs delays or local courier issues.
Shipping Cost
We offer:
- 🚚 Free shipping on orders over €49
- Standard shipping fee applies for orders below €49 (calculated at checkout)
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package in real time.
Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to:
- Customs processing
- High order volume
- Carrier delays
Goldliebe is not responsible for delays caused by external shipping carriers.
Lost or Stolen Packages
Goldliebe is not responsible for lost or stolen packages marked as delivered by the carrier.
If you experience any issues, please contact us and we will assist you in resolving the situation.
Contact
For any questions regarding shipping, please contact us:
📧 info@balmollu.com