Kargo politikası

Last updated: May 18, 2026

At Goldliebe, we aim to deliver your jewelry quickly, safely, and beautifully packaged.


Processing Time

All orders are processed within 1–2 business days after payment confirmation.

During high demand periods (sales or holidays), processing may take slightly longer.


Shipping Time

Estimated delivery times:

  • 🇩🇪 Germany & EU: 4–7 business days
  • 🌍 International: 5–10 business days

Please note that delivery times may vary due to customs delays or local courier issues.


Shipping Cost

We offer:

  • 🚚 Free shipping on orders over €49
  • Standard shipping fee applies for orders below €49 (calculated at checkout)

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can follow your package in real time.


Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to:

  • Customs processing
  • High order volume
  • Carrier delays

Goldliebe is not responsible for delays caused by external shipping carriers.


Lost or Stolen Packages

Goldliebe is not responsible for lost or stolen packages marked as delivered by the carrier.

If you experience any issues, please contact us and we will assist you in resolving the situation.


Contact

For any questions regarding shipping, please contact us:
📧 info@balmollu.com